we are a small business staffed by 2 passionate folk. please allow for 5 business days to ship each order.

We are happy to ship to most countries. If your country is not listed at checkout, please send us an email and we'll see what we can do for you! Email us at: sia@folkandfireshop.com. Please know that what happens at customs, including your taxes and duties are not up to us nor do we have any control over it. International Shipping times are still experiencing quite the delay from COVID, so please keep that in mind.

All priority shipping options come with $50 insurance. If you would prefer to add or increase the insurance to cover your full order, please email us at sia@folkandfireshop. We are not responsible for lost, stolen, or damaged orders on behalf of the USPS. Once an order leaves our hands, it enters the domain of USPS/FedEx/UPS, and the order is no longer in our care or control. If your package has vanished, please contact your chosen shipping company to file a claim.

Can you combine my shipping?
We appreciate your purchases so much but we simply cannot offer combined shipping. Our software is just not set up for it and neither is our memories. By making more than one order, you’re automatically consenting to receiving more than one shipment from us.